Common requirements
- An online NBI clearance account and appointment
- At least one accepted valid ID, preferably two if available — common primary IDs include passport, driver's license, UMID, and PRC ID; check the official site for the full accepted list
- Reference number and proof of payment
- Personal information that matches your IDs
- Old NBI clearance if renewing, when applicable
Basic process
- Create or log in to your account through the official NBI clearance site.
- Fill out your personal details carefully.
- Choose a branch and appointment schedule.
- Pay through an available payment option and keep your reference number. Fee amounts and accepted channels change periodically, so confirm the current total (base fee plus any online/payment convenience fee) during your application rather than relying on an old figure.
- Go to your appointment with valid ID and payment proof.
What if you get a hit?
A hit usually means your name, or biographical details, match or resemble another record in the NBI database closely enough to need manual review — it does not automatically mean you have a criminal case, and it often turns out to be a namesake or a records mismatch. When this happens, the branch will generally ask you to come back on a later date (commonly a matter of working days, though this varies by branch and case volume) so an examiner can compare your identity against the matched record. Bring the same valid IDs you used at your first appointment, and be ready to answer questions or provide additional identifying documents (such as a barangay clearance or police clearance from your place of residence) if asked, since these can help distinguish you from the matched record faster.
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